Frequently Asked Questions

Yes! Turin Chat is completely free to use. You can create an account, browse profiles, and start chatting without any cost. There are no hidden fees or premium requirements for basic features.

Once you find someone you'd like to chat with, simply click on their profile and select the "Start Video Chat" button. Make sure your browser has camera permissions enabled. The other user will receive a notification and can accept or decline your request.

We take privacy seriously. Your email address and other sensitive data are never shared with other users. Chat conversations are not stored on our servers after sessions end. We use industry-standard encryption and security measures to protect your information.

Absolutely! Turin Chat works on all devices including smartphones, tablets, and desktop computers. Our responsive design ensures a great experience whether you're using iOS, Android, or any modern browser.

We have a zero-tolerance policy for inappropriate behavior. You can report any user directly from their profile or through our Contact page. Include details about the incident and our moderation team will investigate promptly.

No installation required! Turin Chat runs entirely in your web browser. Simply visit our website and start chatting. This means you always have the latest features without needing to update an app.

Yes, you can delete your account at any time. Go to your Account Settings and select "Delete Account." Please note that this action is permanent and cannot be undone. All your data will be permanently removed from our systems.

If you wish to stop communicating with someone, you can block them from their profile or chat window. Blocked users cannot contact you or see your profile. You can unblock users anytime in your settings.

We work hard to keep our platform safe. If you suspect a profile is fake or misleading, please report it immediately through our Contact page. Include the profile details and reason for your report. Our team will investigate and take appropriate action.

Yes, you must be 18 years or older to use Turin Chat. We verify age during registration and may request additional verification if needed. This helps ensure a mature and safe community for all users.